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Terms and Conditions of Use


    Last Updated: 03-07-2014

    Angelcare Development Inc. (“Angelcare”) operates the PadLocker™ Web site (hereinafter referred to as the “Site”). Use of the Site by you (“You”) is governed by the terms and conditions outlined below, which constitute an agreement between you and Angelcare. Angelcare may amend these terms and conditions at any time.


    By accessing the Site, you confirm having read and understood these conditions. If you do not wish to be bound by these terms and conditions, you cannot use the Site to order products from.


    1.1 Location of Site Operations
    Angelcare operates the Site from its offices in Canada. Any person choosing to access the Site does so of his/her own free will, and it is his/her responsibility to respect all applicable local legislation. Any claim regarding the Site and its contents, or ensuing as a consequence of the use of the Site, is governed by the laws applicable within the Province of Quebec.

    1.2 Restrictions Related to Site Use
    Unless otherwise indicated on the Site, no part of the Site may be copied, reproduced, distributed, published, translated, downloaded, displayed or transmitted in any way without prior written consent from Angelcare. It is permitted to display or download items from the Site for non-commercial purposes only, and provided that said items are not modified and that all related copyrights are respected.

    1.3 Trademarks
    The trademarks (registered or not) and logos used or displayed on the Site belong exclusively to Angelcare or third parties. Nothing on the Site may be interpreted in any way that would allow, directly or indirectly, the use of a trademark shown on the Site without prior written consent from the owner of that trademark.

    1.4 Liability Limitations
    The Site and its contents are supplied as shown, without any implicit or explicit warranty. Subject to any public legislation to the contrary, Angelcare declines any responsibility and provides no warranties, particularly with regards to marketable quality or suitability for any particular use. Moreover, Angelcare makes no representation regarding the use, validity, accuracy or reliability of the items displayed on the Site, or with respect to the results ensuing from the use thereof. Although Angelcare takes every possible measure to avoid any errors on the Site, it waives any responsibility regarding any such errors that may appear. No related company, executive, employee, representative or agent of Angelcare can be held liable under any circumstances for any damages directly or indirectly from the use of the Site, including the loss of data or profit.

    1.5 User-Transmitted Information
    As a Site user, you hereby acknowledge that all items, information and opinions transmitted to Angelcare by any means will become the complete and exclusive property of Angelcare, and you hereby waive all rights, including moral rights related thereto. Angelcare hereby advises you that it can, without issuing any compensation to you, use, reproduce, publish and license by any means and to whomever it sees fit any items you may have transmitted to it through the Site. Furthermore, you are not permitted to transmit any items to Angelcare that may be illegal, slanderous, obscene or contrary to any applicable law. By transmitting any content, you hereby represent to Angelcare that you own any and all relevant rights to such content, including copyrights. Angelcare reserves the right, at its sole discretion, to refrain from publishing or to retract any item you may have transmitted to it.


    2.1 Price
    2.1.1 The purchase price for each product ordered is the one that appears directly facing that product on the Site.

    2.1.2 The cost of delivery and all applicable sales taxes are over and above the product price (except where it is indicated that delivery is included).

    2.1.3 Angelcare reserves the right to change the price of any product offered on the Site at any time and without prior notice.

    2.1.4 All prices are in Canadian dollars or US dollars (for US delivery addresses).

    2.1.5 The price for products offered on the Site may differ from the price of the same products available in stores.

    2.2 Product Returns

    2.2.1 You may return any Angelcare product at any time up until the 30th day after their receipt on the strict condition that the product has not been removed from its original packaging and that this packaging has not been damaged (unless the product is defective).

    2.2.2 The return address: Please contact customer service at 1-877-281-8827 or by e-mail at info@padlocker.ca to find out the returning address for your region. Returned products must be accompanied by the invoice and order number. Subject to the above (paragraph 2.2.1), you need not make any justification to Angelcare nor pay any penalty.

    2.2.3 You must assume the cost and risks of product returns, unless Angelcare failed to deliver the product ordered or if the product delivered is defective. In such a case, Angelcare will assume the costs and risks related to transportation provided that you use a transportation company that guarantees against losses and damages.

    2.2.4 Upon receipt of returned products, any amount debited on your credit card to the order of Angelcare with regard to said products (except for the cost of delivery) will be credited as soon as possible, upon the condition that said products are received by Angelcare in the same condition in which they were delivered to you.

    2.3 Product Availability

    2.3.1 Angelcare does not under any circumstances guarantee the availability of any product listed on the Site. If Angelcare cannot deliver any product ordered because of a lack of inventory, you will be notified by e-mail once the relevant inventory becomes available. You will then have the following options: Request of delivery of said products, in which case your credit card will be debited when the products are shipped to you Refuse of delivery of said products, in which case no charges will be applied to your credit card

    2.3.2 Angelcare is at no time responsible for any damages that you may incur as a result of a lack of inventory or late delivery.

    2.4 Product Delivery

    2.4.1 Angelcare will deliver orders to the address provided by the customer upon ordering.

    2.4.2 Delivery costs vary depending on the order (weight, volume, destination, speed of delivery).

    2.4.3 The delivery will be made as soon as possible by Angelcare upon approval of your order using the shipping method selected on the Site. The cost and speed of delivery may vary depending on the destination, the mode of delivery, as well as product availability. The delivery time is calculated as of the product’s date of departure from Angelcare offices.

    2.4.4 Products are deemed your property upon their release by Angelcare to the shipping company. As of such time, you assume all risks, and Angelcare is no longer responsible for the loss or destruction of the products.

    2.4.5 In the case of products destined for delivery outside Canada and the United States, you are responsible for any customs and excise charges, as well as any and all export costs.

    2.4.6 Product delivery is subject to the corporate policies governing the shipping companies used by Angelcare, which for the time being include Purolator within Canada and RPS and Federal Express for the United States. Moreover, product delivery is subject to corporate policies governing other delivery companies used by Angelcare from time to time. You will also be subject to policies concerning the signature of waybills. If you are absent from the location provided to Angelcare for product delivery, it is your responsibility to pick up the undelivered products from any of the above-mentioned companies in accordance with said company’s policies.

    2.4.7 Orders cannot be shipped to a post office box.

    2.4.8 Angelcare must obtain full payment of products before shipment and will charge your credit card once goods are shipped.

    2.5 Liability

    2.5.1 In the event that Angelcare’s liability is engaged then, said liability will be limited to an amount equal to the price of the returned product.

    2.5.2 Notwithstanding the foregoing, nothing in the present article can have the effect of limiting any right you may have as a consumer pursuant to any public laws which may apply to you.

    2.6 Force Majeure
    Angelcare shall not be held responsible for a failure to execute, in whole or in part, any of its obligations towards you, nor for losses or damages that could result from such failure to execute, if said failure is as a result of a force majeure or of any circumstance beyond its control.